Unable to enumerate USB Device on port 1

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pbpcservices
Posts: 4
Joined: Sat Jun 11, 2011 11:41 pm

Unable to enumerate USB Device on port 1

Postby pbpcservices » Mon Jun 23, 2014 9:18 pm

Hi,

I don't know if anyone seen this error before; however, every time that I try to re-image a Dell Latitude E6440 laptop with a USB flash drive I got this error, "Unable to enumerate USB device on port 1". It appears to be an issue with USB 3.0 port, because, I have another Dell E6430 that has 1 USB 2.0 port and the recovery process starts and finishes without any hiccup.

Please let me know how I can solve this issue.

I am using:
PING 3.02
Windows 7 32/64bit
Dell E6440

Thanks,
Carlo

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